How we collect, use, and protect your personal information under POPIA.
Matimba Recruitment Agency ("we," "us," "our") is committed to safeguarding your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
This Privacy Policy explains our role and responsibilities as the Information Officer, what data we collect and why, how we use, secure, and share your information, our data retention standards and your rights, and how you can contact us or lodge complaints.
Under POPIA, we have appointed an Information Officer to manage data privacy. You may contact them regarding any aspect of your personal data or this policy at: info@matimbarecruitmentagency.com
Under POPIA, personal information refers to any information that can be used to identify a natural person, whether directly or indirectly. This includes, but is not limited to:
Special personal information — such as criminal or credit history, health status, or biometric data — is only processed where strictly necessary and with appropriate consent or a lawful basis.
We collect personal information in various ways to enable our recruitment, HR, and consulting services. Examples of information we collect include:
We process personal information strictly for lawful and legitimate purposes, including matching candidates to appropriate job vacancies, performing pre-employment screening, communicating regarding job opportunities, and delivering HR solution services where contracted by your employer.
We will only share your personal information with third parties where it is essential to deliver our services and in accordance with POPIA. We do not sell, rent, or trade personal information with unrelated third parties under any circumstances.
We retain your data only as long as necessary to fulfil the purpose for which it was collected, meet legal obligations, or defend legal claims. Once the retention period has expired, records are securely deleted or anonymised.
We take the security of your personal information seriously with secure digital platforms, data encryption in transit and at rest, regular security monitoring, staff training on data privacy, and documented breach response protocols.
As a data subject, you have the right to access the personal information we hold about you, request correction or deletion of incorrect data, withdraw your consent at any time, object to certain forms of processing, and lodge a complaint with us or the Information Regulator.
To exercise any of these rights, please contact our Information Officer at info@matimbarecruitmentagency.com.
Our website may use cookies and analytics tools to improve user experience and understand how visitors interact with our site. By continuing to use our website, you consent to the use of cookies in accordance with this policy.
By submitting your personal information to us — whether through our website, email, or physical forms — you consent to the processing, verification, and secure storage of your data in accordance with this Privacy Policy and POPIA. You may withdraw your consent at any time by contacting us.
We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.
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